Maid4Condos Toronto Cleaning Service

Due to our flexible and ever changing schedule, it is difficult to commit to exact arrival times.  We service homes between the hours of 9:00 am and 6:00 pm. (Last home scheduled is usually at 4:30pm) Even if you normally have an afternoon cleaning, there may be times that we need to clean your home in the am instead.  We will make every effort to accommodate your needs, and call you ahead of time if there are any changes in the schedule.

 

You may reschedule, skip, add, or cancel any of your cleanings.  We do ask for a 24-hour notice of any of these actions. We have other clients who are on a set time schedule, and without notice it interferes with their cleaning times.  Please be courteous and call. Without a 24-hour notice you will be charged $30 cancellation fee, payable at next scheduled cleaning...  An additional $10 will be charged for cancellations or no-shows happening at your door, to cover our travel time.

 

If you are a weekly or bi-weekly customer and you skip scheduled cleaning services, you will be required to pay the initial "first-time" cleaning fee again.

 

We have a “No check/ No clean” policy.  Payment is expected in full the day of the cleaning.  Any check returned from your bank as NSF will be assessed an additional fee of $30. 

 

We need to be able to work freely and without distractions.  Every effort is made to work safely and cautiously, but we cannot assume liability for the safety of others.  This includes children and pets.  Be advised that if we are subject to distractions that affect our ability to work we reserve the right to charge for our extra time spent in the home. 

 

We assume no liability for damage or loss of items that are not secured in a proper manner, or previously damaged before cleaning.  (Example: heavy pictures hanging from thumbtacks, dings in furniture that were there before we cleaned, or scratches on walls etc)                                                 

 

Items of extreme value (monetary or sentimental) should be dusted or cleaned by the owner. 

 

Although we are professionals, we are not miracle workers.  Sometimes we are called in too late to correct damage that is already done, or Items may take a couple of cleanings to look their best.  We will work with you in the most cost-effective way to try to remedy these spots in your home.

 

We have a 100% customer satisfaction guarantee. We do not offer refunds on services that have been provided. We will however return and re-clean for any problems reported within 24 hrs of cleaning and update your customer profile.

 

No representation or warranty made by any other person, expressed or implied other than the owner of Maid4Condos, Owner …. Swaara Heli, which is not specifically set forth herein shall be binding upon Maid4Condos.